Refund & Return Policy

At Auto Champ of Texas, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We offer a 60-day return policy and a 1-year warranty on all items.

Returns & Exchanges

  • Items can be returned within 60 days of delivery if they are unused, uninstalled, and in their original condition.
  • Returns must include the original packaging, and proof of purchase is required.
  • If an item is damaged or defective, we will repair or replace it rather than issue a refund.
  • Once we receive and inspect your return, we will confirm the return and refund status via email.

Refunds will be processed to your original payment method within a few business days.

Late or Missing Refunds

  • If your refund has not been received, please check your bank account and contact your credit card company, as processing times may vary.

Defective or Damaged Items

  • If you receive the wrong item or your item is defective upon arrival, we will provide return shipping at no cost to you.
  • Defective items will be replaced at no charge.
  • Damaged items will be repaired and returned to you.

Warranty Coverage (1 Year)

  • All products are covered by a 1-year warranty for defects in materials or workmanship.
  • If a product fails due to a manufacturing defect, we will repair or replace it at our discretion.

Shipping Returns

  • Returns should be sent to:
    Auto Champ of Texas
    12800 Park One Drive, Sugar Land, TX 77478
  • If the return is not due to a defect or incorrect item, the customer is responsible for return shipping costs.
  • We recommend using a trackable shipping service or purchasing shipping insurance for valuable returns, as we are not responsible for lost shipments.

Need Assistance?

For any questions about refunds, returns, or warranty claims, please contact us at mynewcushion@outlook.com.